Get in touch

If you have any questions about what we do, or just want to drop us a line to say hello, fill in our form or use the contact details below.

Address
AGM House, 3 Barton Close, Grove Park, 
Enderby, Leicester, LE19 1SJ

Complaints

We intend to provide you with excellent customer service and are committed to ensuring that all our customers receive fair treatment. If we fall short of your expectations please contact our Compliance Officer in writing by email at complaints@bhibcharities.co.uk. When dealing with your complaint we will follow our complaint handling procedures, a copy of the procedures is available upon request.

If we cannot settle your complaint with us, you may be entitled to refer to the Financial Ombudsman Service (FOS). More information about the Financial Ombudsman can be found by visiting the FOS website at www.financial-ombudsman.org.uk 

Please note that FOS will only be able to consider your complaint after we have had the opportunity to review and resolve your complaint.

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